You Get What You Pay For

Newspapers reported this week that the Internal Revenue Services’ phone system, deluged with calls from taxpayers seeking help with their income tax returns, has dropped eight million of those calls.

That’s eight million.

As in 8,000,000.

Since 2010, Congress has cut the IRS’s budget $1.2 billion – more than ten percent. As a result, the IRS has reduced its payroll by 13,000 people in that time.

Less money. Worse customer service.

Could the two possibly be related?

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