Tag Archives: CVS cash register receipts

Say What?

The Curmudgeon is quick to make fun of some of the things people write, whether it’s verbifications, strange headlines, or other such nonsense, but he’s generally reluctant to criticize things people say.  We don’t talk the same way we write, we don’t have the chance to edit what we’ve said after we’ve said it, and our standards and expectations for the spoken word are very different from those we have for the written word. Also, anyone who works on television or in politics or in public affairs is inevitably going to speak extemporaneously a lot and is just as inevitably going to say something he or she wishes she had said differently.  In general, The Curmudgeon doesn’t like to jump all over such people for minor oral miscues.

But sometimes the target is just too tempting.

One of those targets jumped off the computer screen and practically hit The Curmudgeon over the head recently when he was reading an article in a trade publication about the merger of CVS and Aetna – a merger, by the way, that is sure to benefit absolutely no one other than people who own stock in CVS and Aetna and the people who helped broker the deal.  It cannot possibly help consumers.

We can only hope CVS might get rid of its ridiculous cash register receipt

Anyhow, the CEO of CVS was trying to explain how owning a health insurance company might change what customers find when they enter a CVS store and explained that he hoped his company would become more of a “health care destination” for people.

A destination?  Like…Mount Rushmore?

He continued talking about how the company would experiment in a few of its stores, offering the kinds of services we’re not accustomed to encountering at our neighborhood drug store.  He called them “concept stores” and said the company hoped to learn new things from them.

Oh, if only he had said the company hoped to learn new things from them.

But no, he had to try to make it sound more complicated than that and ended up saying

I’m sure we’ll get some tremendous learnings from those first stores.

Yes he did:  he said he hoped they’d get “some tremendous learnings from those first stores.”

“Tremendous learnings.”




Some Things Never Change

More than six years ago – six years! – The Curmudgeon took to these pages to kvetch at his readers about the ridiculous cash register receipts produced by the major drug store chains.  He put tape measures to a few receipts and found that the longest, from CVS, measured in at nearly two feet long.

He’d like to report that things have improved since then – but then, he’d also like to wake up and learn that this whole Donald-Trump-as-president thing was just a bad dream.

But things haven’t changed, The Donald is still president, and it looks as if CVS took the revelation of a two-foot long receipt to prove it could do better.

“Better” as in even longer.  While The Curmudgeon failed to measure this receipt – yes, he knows, he’s ashamed – it’s pretty clear that since, as the photo to the right illustrates, it comes up to the middle of his chest and he’s 5’9”, this latest receipt is at least three feet tall and probably closer to four.

Those folks at CVS are real achievers, they are – and still real enemies of the environment.


More than a year ago The Curmudgeon railed (with an appropriate measure of righteous indignation, of course) about the ridiculously long cash register receipts issued by national drug store chains Rite Aid and CVS.  Among other things, he accused them of being enemies – enemies! – of the environment.

It appears The Curmudgeon was not alone in his dismay over the wide swaths of forest the drug stores were denuding just to remind shoppers that they can be entered into a drawing for a $10 gift certificate if they complete an online customer satisfaction survey or are entitled to a two-dollar discount on a product they’ve never heard of and for which they would never have any use.  Many others must have complained, too – while he often carries on to extremes, The Curmudgeon is under no delusions about the extent of his influence – because CVS recently announced that it will bow to its customers’ wishes and shorten its cash register receipts.

Success!  Power to the people!  Onward and upward!  We’ve got our eyes on you next, Rite Aid!